Terms of Service

Effective Date: 01.08.2025

đź§ľ Terms of Service for Customers (Stores)

These Terms of Service ("Terms") govern your use of Circular’s software ("the Service"). By signing up, you agree to be bound by these Terms.

1. About Us

We provide a SaaS platform that helps stores manage resale & consignment inventory and seller relationships.

2. Your Responsibilities

  • Keep your account secure and notify us of any unauthorized use.
  • Ensure seller data entered into the system is accurate.
  • Use the system in compliance with applicable laws, including data protection rules.
  • Pay your subscription fees as agreed.

3. Subscription & Billing

  • You agree to pay the subscription fees as outlined in your agreement or pricing plan.
  • Late or failed payments may result in account suspension.
  • You are responsible for all activity occurring under your account.
  • If you started a free trial, you will be prompted to add your credit card once usage surpasses the level Circular sees fit.
  • Circular has the right to make changes to the price model with 1 month notice.

4. Data Privacy & Protection

  • You may input personal data about your sellers. We process this data on your behalf as a data processor, under a Data Processing Agreement (DPA).
  • You must ensure that your sellers are informed about how their data will be used and stored.
  • AI model training and analytics. We may use anonymized and aggregated data derived from your and your sellers’ use of the Service (“Anonymized Data”) to develop, train, and improve current and future features, including AI models. We will not use personal data for model training. Anonymized Data will not identify you, your store, your sellers, or any individual.

See our Privacy Policy for more information.

5. Service Access & Availability

We strive to maintain high availability but cannot guarantee uninterrupted service. We may perform updates or maintenance as needed.

6. Termination

You can cancel your subscription at any time. We may suspend or terminate accounts in case of non-payment or violations of these Terms.

7. Limitation of Liability

We are not liable for indirect or consequential damages. Total liability is limited to the amount you paid in the last 12 months.

8. Governing Law

These Terms are governed by Norwegian law. Disputes will be resolved in the courts of Norway.

9. Updates to The Terms of Service

We may update and change these terms of service from time to time. When we do, we’ll notify users appropriately. The latest version will always be available on our website or in the application.

10. Contact

For any questions, reach out to: hei@getcircular.ai

đź‘• Terms of Service for Sellers

These Terms of Service ("Terms") apply to individuals who use our platform to sell their items through a store that uses our software. By using the seller portal, you agree to the following:

1. Who We Are

We provide the technology that helps stores manage resale of second-hand items. You are interacting with our platform via a store that is our customer.

2. What You Can Do

  • Log in to your seller portal using your email.
  • View your consigned items, see what has sold, book an appointment (for stores that allow it), add products (for stores that allow it) and request payouts (for stores that allow it).

3. Your Data

We collect and store:

  • Name
  • Email
  • Phone number
  • Bank account number (only if you request a payout via bank transfer)

This data is stored securely and only used to operate the platform.

AI model training and improvement:

  • We may use anonymized and aggregated data about platform usage to develop, train, and improve current and future features, including AI models. We do not use data that directly identifies you.

See our Privacy Policy for more information.

4. Your Responsibilities

  • Provide accurate and up-to-date information.
  • Do not share access to your seller portal.
  • Use the service respectfully and lawfully.

5. Payments

Payments are handled by the store, not directly by us. If you have questions about your payout, contact the store you are selling through.

6. Account Termination

You may stop using the service at any time. If you wish to delete your account and data, you can request it directly to the organization where you are a Seller. If you are a Seller in multiple organizations, you need to reach out to each organization and have your account deleted there.

7. Limitation of Liability

We provide the software, but do not manage or guarantee sales, pricing, or payouts. For those matters, contact the store directly.

8. Governing Law

These Terms are governed by Norwegian law.

9. Contact

If you have questions about the seller platform or your data, contact us at: hei@getcircular.ai